Holiday Inn Express & Suites Phoenix East - Gilbert
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Holiday Inn Express & Suites Phoenix East - Gilbert
5285 E Baseline Rd, Gilbert, Arizona, 85234, United States
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Highlights
Free parking
Delicious breakfast
Ideal location
Lots to do
Pets welcomeAmenities
Public parkingFree
EV charging station
Gym
24-hour front desk
Wi-Fi in public areas
Golf course
Spa
Restaurant
All amenities
Property Description
Welcome to the Holiday Inn Express and Suites® Phoenix East Gilbert. Designed for both business and pleasure travelers, our hotel is situated just off Hwy US 60, convenient to businesses and attractions in Gilbert, Mesa and Tempe, and just minutes away from Phoenix Sky Harbor International and Mesa Gateway Airports. Whether you're travelling to the east Valley area to attend a conference, unwind on vacation, visit family, or enjoy a romantic getaway, our spacious and quiet rooms and suites are specially designed to satisfy your needs. Join us for a complimentary hot breakfast to get your day started right. Enjoy great amenities such as free in-room Wi-Fi, 49” HDTV w/Cable, a fitness center, a private oasis featuring a designer swimming pool, large hot tub, fire pits, BBQ grills and comfortable lounging areas to socialize or unwind under swaying palm trees. Whenever you're working, relaxing or resting at our beautiful hotel, there's plenty to see and do in the East Phoenix-Gilbert/Mesa area. Business travelers will appreciate the proximity of major companies such as Banner Health/MD Anderson, Boeing, Motorola, Sprint, AT&T, Go Daddy, Dignity Health, Arizona State University, US Airways, Intel, and General Motors. Locally, the Gilbert/Mesa area is home to numerous hospitals and medical centers, shopping, unique and fine dining, as well as outdoor activities including golf, tennis, biking, and hiking.
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9.3/10
Stayed here for a short business trip. The hotel was clean, comfortable, and conveniently located
All 104 reviews
Surroundings
Airport: Falcon Field Airport
(10.5 km)
Airport: Mesa Gateway Airport
(20.6 km)
Train: 16th St & South Mountain Ave
(34.6 km)
Train: Union Station
(40.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Hearing Mobility Accessible Suite With Tub
2 Queen bed
Has window
Non-smoking
Hair dryer
Safe in room
Stair-free main entrance
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6
Standard King Room With Mobility Accessible Roll-in Shower
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Standard Room with Two Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
King Suite with Sofa Bed
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
Standard Room, 1 King Bed, Accessible
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
Suite with Two Queen Beds-Communication Accessible
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
3
Suite With Two Queen Beds-Communication Accessible
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Private toilet
Wardrobe
Check Availability
4
Two Queen Beds Suite With Sofa Bed
2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
Standard Room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Standard Room With Two Queen Beds-Communications Accessible
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
8
King Suite With Mobility Accessible Roll-in Shower
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
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Guest Reviews
9.3/10
Great
104 reviews
- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.3
Average for similar properties in Gilbert

Review summary
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Environment and Location: The hotel is conveniently located, suitable for business trips and stays after late flights. Rooms are clean and comfortable, and breakfast is plentiful with good food(based on 2 reviews)
soo_cyy
September 30, 2025
Stayed here for a short business trip. The hotel was clean, comfortable, and conveniently located
krosey
June 9, 2025
Had a late flight into the Mesa Airport. Stayed here to sleep before heading up the hill. Rooms were clean and comfortable. Breakfast was plentiful, and the food was good. I'd definitely stay here again.
Guest User
October 8, 2025
We had a wonderful stay.
Anna R
July 25, 2025
I am absolutely horrified by my recent stay at this hotel. After returning home from what was supposed to be a relaxing trip, I discovered that I was covered in bed bug bites. These aren’t just a few itchy spots — I’ve had such a severe reaction that I now need to see a doctor for treatment. To make matters worse, I found a live bed bug crawling on me after unpacking my luggage at home. Now I’m having to pay out-of-pocket for professional pest control as a precaution to avoid an infestation in my home. The stress, physical discomfort, and financial burden are overwhelming. I’ve traveled extensively and stayed in many hotels, and I have never experienced anything like this. It is completely unacceptable for a hotel at this price point to have bed bugs and not ensure their rooms are thoroughly inspected and treated. I urge management to take this seriously, and I strongly advise future guests to think twice before booking. No one should have to go through this.
Verified traveler
August 17, 2025
Good night stay
Clean new rooms. We stayed overnight in the beginning and end of our trip to Phoenix. Nice free breakfast and coffee/tea station. Would stay again if in the area.
Patricia
August 11, 2025
Clean, quiet, secure, the outside entrance I used had a garbage receptacle that admitted a horrible stench, had to hold my breath, opening the door
Angela
August 9, 2025
Pros: Very clean and comfortable property, my overnight was peaceful and restful.
Cons: It’s a bit removed from dining or shopping, and the shuttle didn’t start running until 6am to the AZA airport.
Tim
August 3, 2025
This was the best experience I'd had at a hotel in years, and that includes some fancier 5-star hotels. Every single aspect of the stay was perfect.
The morning breakfast was vast and delicious.
The lobby and counter staff were helpful and friendly.
The cleaning folks were friendly and kind and welcoming.
The room was immaculate
The exercise/fitness room was clean and well maintained
The pool was well lit and well tended.
I've stayed a places that were great, but the vibe of joy and friendliness (mixed with an amazing venue and facilities) was top notch. I would live in room 106 ( which for an exercise buff like me, was perfectly across the hall from the fitness center) if I could.:)
Services & Amenities
Most popular business facilities
Public parking
Free
EV charging station
Gym
24-hour front desk
Wi-Fi in public areas
Golf course
Off-site
Spa
Restaurant
Smoking area
Conference room
Business center
Fax/copying service
Childcare service
Gym
Restaurant
Conference room
Restaurant
Restaurant
Open for: Breakfast
Business hours: [Mon - Sun] 06:00-09:30
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Business services
Conference room
Fax/copying service
Business center
Front desk services
24-hour front desk
Safe at front desk
Luggage storage
Languages spoken
English
Spanish
Food & drink
Lobby bar
Convenience store/kiosk
Public areas
BBQ
No smoking in public areas
Smoking area
Water purifier
Elevator
Vending machines
Health & wellness
Spa
Golf course
Off-site
Gym
Cleaning services
Clothes dryer
Laundry service (on-site)
Facilities for children
Childcare service
Accessibility
Accessible rooms available
Safety & security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 02:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:00-09:30 Open
[Sat - Sun] 06:30-09:30 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$20.00 (approx. TWD 625) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed
Types of pets allowed: dogs
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 2018
- Number of Rooms: 107
Phone:+1-480-2188000
Email:phxgtfrontdesk@gmail.com
Welcome to the Holiday Inn Express and Suites® Phoenix East Gilbert. Designed for both business and pleasure travelers, our hotel is situated just off Hwy US 60, convenient to businesses and attractions in Gilbert, Mesa and Tempe, and just minutes away from Phoenix Sky Harbor International and Mesa Gateway Airports. Whether you're travelling to the east Valley area to attend a conference, unwind on vacation, visit family, or enjoy a romantic getaway, our spacious and quiet rooms and suites are specially designed to satisfy your needs. Join us for a complimentary hot breakfast to get your day started right. Enjoy great amenities such as free in-room Wi-Fi, 49” HDTV w/Cable, a fitness center, a private oasis featuring a designer swimming pool, large hot tub, fire pits, BBQ grills and comfortable lounging areas to socialize or unwind under swaying palm trees. Whenever you're working, relaxing or resting at our beautiful hotel, there's plenty to see and do in the East Phoenix-Gilbert/Mesa area. Business travelers will appreciate the proximity of major companies such as Banner Health/MD Anderson, Boeing, Motorola, Sprint, AT&T, Go Daddy, Dignity Health, Arizona State University, US Airways, Intel, and General Motors. Locally, the Gilbert/Mesa area is home to numerous hospitals and medical centers, shopping, unique and fine dining, as well as outdoor activities including golf, tennis, biking, and hiking.
Frequently Asked Questions
What’s the cancellation policy at Holiday Inn Express & Suites Phoenix East - Gilbert?
The cancellation policy at Holiday Inn Express & Suites Phoenix East - Gilbert depends on your room type and booking terms.What’s the cancellation policy at Holiday Inn Express & Suites Phoenix East - Gilbert?
What are the check-in and check-out times at Holiday Inn Express & Suites Phoenix East - Gilbert?
Check-in at Holiday Inn Express & Suites Phoenix East - Gilbert starts from 16:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Holiday Inn Express & Suites Phoenix East - Gilbert?
Are pets allowed at Holiday Inn Express & Suites Phoenix East - Gilbert?
Yes, pets are allowed at Holiday Inn Express & Suites Phoenix East - Gilbert, but it’s recommended to contact the property directly to confirm.Are pets allowed at Holiday Inn Express & Suites Phoenix East - Gilbert?
How do I get to Holiday Inn Express & Suites Phoenix East - Gilbert from the nearest airport?
The nearest airport is Falcon Field Airport, located about about 16 mins from hotel by car (10.5 km) away.How do I get to Holiday Inn Express & Suites Phoenix East - Gilbert from the nearest airport?
Does Holiday Inn Express & Suites Phoenix East - Gilbert offer airport transfer services?
No, Holiday Inn Express & Suites Phoenix East - Gilbert doesn’t offer airport shuttle or transfer options.Does Holiday Inn Express & Suites Phoenix East - Gilbert offer airport transfer services?
About This Property
| Nearest Airport | Falcon Field Airport |
|---|---|
| Distance to Airport | 10.49KM |
| Nearest Train Station | 16th St & South Mountain Ave |
| Distance to Train Station | 34.63KM |
| Average Price From | TWD7318 |
| Hotel Star Rating | 2 |














